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Test Bank Info:
ISBN-13: 978-0470086964 ISBN-10: 0470086963
With this book as their guide, readers will learn the skills and attributes they’ll need in order to become more effective employees in the workplace. Whether it’s turning into a stronger communicator, team member, or problem-solver, the Tenth Edition shows them how. They’ll also gain a better understanding of the four major dimensions of organizational behavior: leading, communicating, decision making/problem-solving, and team building.
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Its a text book so I will not review plot or characters. What I will say is that saving half the price of buying this at the university book store made it very interesting. Half the price and delivered right to my door without waiting in line for it.